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Home > Privacy Policy

Privacy Policy

1.           Introduction

2.           What is personal data?

3.           What data do we collect?

4.           How do we use the personal data we collect?

5.           What personal data do we share with third parties?

6.           Links to other websites

7.           What steps do we take to protect your data?

8.           What rights do you have?

9.           Changes to this privacy policy

10.         How to contact us

▌    1 – INTRODUCTION

In line with the new General Data Protection Regulations (“GDPR”), we at Wellington Welding Supplies Ltd (“Wellington Welding”, “we”, “us” or “our/s”), truly believe that being transparent with you and informing you about your rights, will help us better communicate the values and beliefs of our company, and gain your trust.

We therefore commit in this privacy policy (“Policy”) to inform you how your personal data is collected, used, and disclosed when/while you are making use of www.wellyweld.com (“the/our website”) and/or our services so you can make more informed decisions about using our service.

We will try our best to be as clear as possible in giving you this information, but if at the end of this statement you still have any doubts, please get in touch with us using our contact details at the end of this statement and we will get back to you as soon as possible.

We would like to remind you that visiting our website is completely free. You are not required to subscribe or create an account to simply navigate our website and check information about our products and services, you are although bounded by our Terms & Conditions and our Privacy Policy while you are using it.

We would also like to remind you that we reserve the right to change the provisions of this Policy at any time, so we encourage you to review this Policy from time to time to make sure that you understand how any personal data you provide will be used.

▌    2 – WHAT IS PERSONAL DATA?

The term “personal data” means any information relating to an identified or identifiable individual or that enables others to identify an individual (such as name, identification number, location data or online identifier, telephone number, mobile number, e-mail address, or credit card number). It also includes other information about an individual when it is directly linked to personally identifiable information.

“John Doe, Example Street, London” – this data identifies a specific person, therefore is handled and protected as personal data.

Personal data does not include “aggregate” data, which is data we collect about the use of our website or about a group or category of services or users, from which personal data has been removed.

The simple name “John”, without the rest of the information, is not considered enough to identify an individual, therefore it is handled and protected as “aggregate” data.

This Policy in no way restricts or limits our collection and use of aggregate data.

▌    3 – WHAT DATA DO WE COLLECT?

We may collect and process personal data from you, both directly (“Direct Collection”) and indirectly (“Indirect Collection”).

Direct Collection
Due to the nature of our business, we will need to collect personal data from you in order to be able to process orders, payments and/or refunds, and arrange deliveries of any goods or services offered and/or purchased by or from our company.

We collect this information that you voluntarily provide when you use our website or the services we provide, such as when you:

-       Create an account or profile or fill out a form;

-       Subscribe to newsletters or other publications or services;

-       Place an order, request a service or technical support, or send a task request;

-       Respond to a task request and/or participate in a job offered via our service;

-       Send us an email or provide or request information or referral services;

-       Leave a feedback;

-       Participate in surveys, sweepstakes, contests, promotional offers, and other activities on our website; and

-       Participate in online communities or other interactive features, including when you leave comments, post content, and send messages to other users.

The data we collect may include:

-       Contact Information such as your name, surname, email, telephone number, mobile number and address;

-       Financial Information such as your bank, credit/debit card or other account details which we may collect in order to process payments to or from you;

-       Identity Information such as your company name and VAT Numbers which will be used to meet applicable reporting requirements or to verify your identity;

-       Transactional and performance data regarding the tasks you perform;

-       Demographic and relationship data you choose to share, including by connecting to our website through a social network.

This information may be collected either directly or through a third-party site that you use to connect to our website or that works on our behalf as data processor.

Passive Collection

When you use our website, some information is also automatically collected, such as your operating system, the browser type, the address of a referring web site, and your activity on our website.

This information may be collected through the use of Cookies and/or third-party services or application.

We treat this information as personal data if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.

Cookies: we may automatically collect certain information through the use of “cookies”. Cookies are small data files stored on your hard drive at the request of a website. Among other things, cookies help us improve our website and analyse trends and user activity. If we link cookies to any personally identifying information, we will treat this information as personal data.

If you wish to block, erase, or be warned of cookies, please refer to your browser manufacturer to learn about these functions. However, if you choose to block cookies, this could affect certain features on our website and make you unable to work on certain tasks or access certain areas.

Google Analytics: Google Analytics will collect analytics data from the users visiting our website, no personal information such as name, surname, etc are collected nor shared with us. Google Analytics will show us information such as location, page visiting, device used etc.

Principally this data will be used to monitor the overall traffic and performance of our website.

Web Beacons: We may use Web beacons (also known as clear GIFs or Web bugs) or similar technology on our website or in emails. Web beacons are small, invisible graphic images that may be used to collect certain information and monitor user activity. Web beacons allow us to count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

YouTube: YouTube videos may be embedded on specific product pages (where available) to give more detailed information about the specific product. The moment you click on the YouTube video, YouTube may store cookies in your computer and/or collect information about you. To fully understand YouTube’s Privacy Policy, please click here.

Social Media: Social Media applications such as Facebook, Twitter, etc may be used on our website. If you interact with such applications, they may store cookies in your computer and/or collect information about you. To fully understand their Privacy Policy, please check the relative website.

▌    4 – HOW DO WE USE THE PERSONAL DATA WE COLLECT?

We collect and use personal data for the following purposes:

Providing Service: to provide and facilitate the tasks, services, products, features or information users request or offer and to process and complete transactions.

Communications: to contact users, to respond to emails, submissions, questions, comments, requests, and complaints, and to notify and contact contest and sweepstakes entrants.

Feedback: to request feedback and to otherwise contact users about the use of our website, and about Wellington Welding tasks, products, and services.

Analysis and Customization: to analyse and gather information regarding user needs, capabilities and suitability, to monitor and analyse site usage and trends, user behaviour, preferences and performance, to personalize and improve our website and our users’ experiences on our website.

Marketing: when users voluntarily consent to receive marketing information, to provide them with news and information about events, activities, offers, promotions, products, services, features and enhancements we think will be of interest to such users.
No personal data will be used for marketing purpose without the explicit content of the user.

Administrative Use: to send confirmations, updates, security alerts, administrative messages and other account or profile related information, to provide service and technical support, and to otherwise facilitate the use, administration and operation of our website and our services.

Reporting: to fulfil tax, financial and legal reporting requirements.

Enforcement: to enforce our Terms and Conditions, to detect fraud, and to protect the rights, property, or safety of Wellington Welding, our users, our employees, third parties or the public.

Other: for any other purpose for which the information was collected or which was identified at the time the information was collected.

We do not use your personal data in automated decision making or for profiling purpose.

▌    5 – WHAT PERSONAL DATA DO WE SHARE WITH THIRD PARTIES?

We will not share the personal data we collect from you with third parties, except as described in this Policy, on our website or in connection with the services we provide.
For example, we may share your personal data as follows:

Service Providers: with vendors, consultants, and other service providers (“Service Providers”) who are engaged by us in connection with the operation of our website or our service and who need access to such information to carry out their work for us.

Consent: when you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

Aggregated Information: in an aggregated or anonymized form that does not directly identify you.

Compliance with Law: when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or respond to lawful requests or legal authorities. This includes responding to subpoenas, warrants, court orders, abuse reports or infringement claims.

Protection of Wellington Welding and Third Parties: when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of Wellington Welding, our users, our employees, copyright owners, third parties or the public, including without limitation to protect Wellington Welding or our users from fraudulent, abusive, inappropriate, or unlawful use of our website or services.

Enforcement: to enforce or apply this Policy, our Terms and Conditions, or our other policies or agreements.

Sale or Merger: in connection with any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of the business assets of Wellington Welding.

Community Features: You understand that information you post in forums, blogs, comments, listings, profiles, public or private groups, social medias, and other interactive areas of our website may be available to other users and in some cases may be publicly available. We recommend you be cautious about giving out personal data to others or sharing personal data in public or private online forums.

▌    6 – LINKS TO OTHER WEBSITES

Our website and services may contain links to other websites. This Policy does not apply to such linked sites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. We are not responsible for the privacy and security practices and policies of any sites that are linked to our website. We encourage you to learn about the privacy and security practices and policies of third-party sites before providing them with personal information.

▌    7 – WHAT STEPS DO WE TAKE TO PROTECT YOUR DATA?

We take reasonable measures to protect your personal data in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. The responsibility for the security of your passwords remains yours, and its misuse by any person will not be our responsibility. Please advise us immediately if you believe your password has been misused.

▌    8 – WHAT RIGHTS DO YOU HAVE?

It is your right to request information about the personal data we hold about you. You have the right to access data in order to rectify or erase it at any time. If your request is genuine and you do not have an insolvent account or we are not bound by law to retain your data we will action the request within 30 days.
You have the right to decide whether or not you would like to receive communications from us for purposes outside of our business scope (for example marketing email). You can change your preferences at any time by sending us a request and we will do so within 30 days.

▌    9 – CHANGES TO THIS PRIVACY POLICY

We keep our privacy notice under regular review. This privacy notice was last updated on April 2018.

▌    10 – HOW TO CONTACT US

If you want to request information about our privacy policy you can email us at marketing@wellyweld.co.uk or write to us:

Wellington Welding Supplies Ltd
Cattedown Road
Plymouth
Devon
PL4 0SW


Welding Supplies Postage

We have tried to keep our prices as competitive as possible. Postage charges for UK Mainland: 

£3.00 for deliveries costing up to £10
£5.40 for deliveries between £10 - £50
£7.80 for deliveries over £50.

For more information on carriage costs of machines, click Read More.

Read More carriage Costs

Welding Supplies Quality Certified

Wellington Welding Supplies’ Plymouth depot has an independently verified Q.A. system. We have a commitment to ensure that the images and descriptions on our website are honest, fair and accurate.

Quality certified ISO 9001

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